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Playbook : Getting Started with Policy Co-design
Getting Started with Policy Co-design is the result of, and a reflection upon, a specific policy co-design process with the department for Culture in Jalisco, Mexico that took place across 2020-2021....
View ArticleSupporting healthcare innovation
Over the course of a year STBY has worked with Vilans, a knowledge centre for long-term care, to help them introduce Design Thinking to their organisation. Designerly approaches often seem a tough fit...
View ArticleDesign and the city: tabletop prototyping
In a workshop at the ‘Design and the City’ conference, participants focused on solving the problem of bicycle parking in the city. Bike parking in Amsterdam is now a tough problem. There’s basically no...
View ArticleBook club: How to thrive in the next economy
For the Strategic Creativity Book Club, we read How to Thrive in the Next Economy by John Thackara. The former director of the Netherlands Design Institute and the Doors of Perception events of the...
View ArticleService Design is Everywhere
It’s surprising how our behaviour, while interacting with something we know very well, has changed by the influence of an investment in service design. A fantastic example of this is the library. It is...
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The Art Experience
Imagine the following scenarios: You are in the Rijksmuseum early in the morning before opening hours. It’s quiet. You are standing alone in front of Rembrandt’s Night Watch in a spacious gallery,...
View ArticlePublication in Touchpoint: Giving Disruptive Innovations a Chance
Marie de Vos co-authored an article Giving Disruptive Innovations a Chance in the Service Design Journal ‘Touchpoint’. Why do promising innovations initiated inside companies and other organisations...
View ArticleImplementation of dynamic boarding begins at Dutch railway stations
STBY was involved in the development and testing of new dynamic boarding technology that is creating a major service improvement to the Dutch railway system. Implementation has now begun in three major...
View ArticleInnovative prototypes spark discussions between residents and local authorities
To help a local government department in the UK foster more public participation in its strategic planning processes, we ran a Public Future Lab in which we used innovative prototypes to reduce...
View ArticleSharing research assets, fast and slow
Working with Google in a series of collaborations using design research to support the creation of new services, we’ve co-developed a valuable approach for how research assets can best be shared and...
View ArticleLiving services
Through screens and interfaces, the distinction between human and machine is blurring. Already, a great deal more objects than people are connected to the internet, with more connecting every day. The...
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Cities are like organisms
Healthy organisms adapt and evolve based on what is happening in the world around them. Cities are ever-changing organisms, and part of their evolution and adaptation are the large-scale services they...
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Pushing the Boundaries
The following is an excerpt from our forthcoming publication Viewfinders: Thoughts on Visual Design Research (2016). Visual design research is relatively young, making it ripe for exploration and...
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